On a recent romantic Chicago get-a-way weekend, my boyfriend and i made the mistake of visiting this hotel. We were not only fooled by the lobby which is glamorous and ""tricks"" the guests into believing they are in for a wonderful stay, but also fooled by the highly rated on-site restaurants. We were especially unimpressed by the Sunday brunch. Our food was cold and presented poorly on the buffet, our table was dirty upon arrival, and the staff was unavailable. All and all, I will never again visit a Hilton hotel.
more