Norma's is too expensive to have such shoddy service. Our group ordered three of their special waffles--the WaZaa. We'd had it before, and enjoyed it. This time, though, the sauce was off and the fruit was bad. The waffle was just terrible--virtually inedible. We talked to the waiter and the manager, trying to figure out what was wrong, but they were extraordinarily unhelpful. We ended up paying $51 for those three uneaten waffles, and the management did nothing to compensate for the terrible food. I was so disappointed. Norma's really fell down on the job this time.
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