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Inexcusable Service - Review by citysearch c | Nobu

Nobu

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Inexcusable Service 1/22/2005

In January, I visited Nobu for the 4th time. We were seated promptly and ordered cocktails. We then ordered the $80.00 Omakase and wine. A few minutes later a wonderful dish of Touro was placed before us. After we had finished 3/4 of the Touro, the waiter came over removed the dish and our plates and said that we were mistakenly served the dish. I complained to the manager who said he would personally take care of the matter. We should have left then and just paid for the cocktails, but we stayed. The manager never came to our table and the restaurant didn't offer anything to compensate for the error (they could have taken the two cocktails off the check ). The Omakase dinner was nowhere near the quality on three previous occasions. Nobu is on the decline. I would not return. Pros: Celebrity Hangout Cons: , Indifferent Managemen more
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