Unlike the computers they service, this place is poorly designed-- people milling everywhere, huge lines, etc. The customer service also leaves much to be desired--as one of NY's Mac ""big-boys"" they apparently don't feel the need to compete. I went there for a RAM chip which they wanted to sell me for more than double the MSRP, and triple the price that BestBuy sold it for. I asked and the salesperson said ""We're a bit more expensive."" That was it. The techs are good, but service is WAY over-priced. You're much better calling a small consultant who is Apple Certified.
Pros: Good tech work, They'll fix anything
Cons: , Sales team is useless, You'll pay dearly
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