Service was non-existent, and only one person spoke English. Perhaps it was a bad night, but objective evidence: the toilet seat was in disrepair, the soap bottles were all empty, the sauna door was stuck and took two people to open. The massage was painful - and you couldn't even communicate to them to ease up since they didn't know English. We went on a couples night, and it actually made us more tense after leaving. The staff were not helpful - they only pointed directions. Towels and robes were old and had bleach stains. I'm not sure what happened - had heard wonderful things before. Perhaps they were a jewel previously, but not anymore. The decor is nice, though.
Pros: decor, tea tree products, tubs
Cons: , disrepair of facility, painful massage
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