The Scottsdale restaurant served one of the worst meals I've had. Ordered lobster. Service was exceedngly slow and when the meal arrived, the lobsters were over cooked, dry and rubbery. The manager was summoned and appeared 15 minutes later. After pointedly inspecting our clothing and watches he said he was sorry we didn't "like" the lobster and offered a free desert but would not replace our order with something edible. When I asked for a cup of coffee it came ice cold -- I mean ICE COLD. The waiter admitted that he probably grabbed an old pot from earlier in the afternoon -- I think they just wanted us to leave. Another 10 minutes to get a replacement cup. Without the free desert, we paid the $185 bill (no tip). Fortunately, all of the Pointe restaurants are excellent and have a better wine selection.
Cons: , Pooly Prepared Food, Haughty Help
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