Bad service from the start. There were bouncers in the lobby of the hotel. When we finally got upstairs (on time for an 8:30 reservation) we were told it would be another 10-20 minutes...which then stretched to an hour as couples who arrived after us were seated first. There wasn't even a decent waiting area--on a Friday night the lounge is full--and when we tried to sit on the only available seating (granite ledge outside of the restaurant) another bouncer w/ an earpiece told us to move. The maitred' did comp us champagne but not before giving us attitude when we first complained about the wait. Yes, the view was beautiful, but the food was ok or slightly above average at best (the desserts were creative). For a $65 menu, you can have a much more fulfilling dining experience at other places in NYC(any Danny Meyer restaurant, for instance).
Pros: view, desserts
Cons: , service, no waiting lounge
more