I pre-ordered from Termini's for the holidays. For a preorder they require it to be paid in full when placing the order. They had no problem taking my money, but when I went to pick up my order it was not around. There was NO apology, and I had to wait 3 hours before they would let me get other items (by this time the store was closing and there was nothing left to choose from). I was not allowed to get a refund and had to choose two cakes for two different locations, two different nights to feed 26 people. NEVER, NEVER go to Termini's!!!!!!
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