I booked the Shelburne for my mother who was visitng new york, thinking it would be a good long-term stay option as it is affordable and in a safe neighborhood. The staff was rude and unprofessional, making her feel uncomfortable and unwanted. Seeing as how she was staying for a month and giving them excellent business, you would think it would be the opposite. My mother is quiet, undemanding, and hardly even there. It was as if they resented her for staying there. Unless you are looking for an affordable place to stay for a couple of nights, I would absolutely not recommend the Shelburne
Pros: Affordable
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