Three of us were sitting outside, and the unbelievably obnoxious waiter refused to keep the restaurant canopy down over us, even though we and our food were continually getting dripped on with dirty water from an air-conditioner higher up on the building. We had to coax the staff four times to put the canopy over us, and then after they finally did it, 2 minutes later they pulled it up again!
We even offered to change our seats but they were unresponsive!
They pulled the cloth napkin right out of my friend's lap(!) when she only ordered cappucino instead of a full meal (which she had told them in advance that she was doing) and they said she could only have a paper napkin. We are life-long NYers and we've gotten better treatment by velvet-rope nightclub bouncers than we got at this place!
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