The waiting staff here can be quite snobby. One time we were told (after being seated) to go to the bar instead because one of us didnot want to order dinner. This was unexceptable considering that the place was not even filled. Spoke to the manager who was carefree about it!!! This incident left a bad taste in my mouth. But, the place is pretty charming. The best thing about French Roast is that it is opened 24-7 so it's quite convienient. The food is not great and is not really worth the prices. It's nice and quiet, but certainly not a five star kind of cafe. I suggest going to lalo instead, which is right up the cross street-- happier waiters, better food, and cheerier lighting.
Pros: opened all the time, dim and quiet
Cons: rude staff, food not worth the $$, not especially warm
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