Over nearly 30 years of salon-going - from the San Francisco Bay Area to New York to Chicago - I've never experienced worse front desk personnel than at Salon 1800. After one year, I was still treated like a stranger. When I thought I may be 5-10 minutes late, I was told that I'd probably lose my appointment. (I'd been a customer for well over a year, and thought I was being polite by calling.) They've even double-booked appointments. They stylists are fine, but the service SUCKS!!!
Pros: Stylists, Location
Cons: Front Desk Personnel, Parking
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