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Customer Service - Review by citysearch c | Discount Transmission Ctr

Discount Transmission Ctr

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Customer Service 4/15/2003

I took my car in for transmission repair. The transmission was repaired. Two months later the starter fell out of my car. Upon inspection by mechanics I was told that only one side of the starter had been bolted back in the transmission and with a bolt that was the wrong size. I called the transmission shop. It required four days for them to come to a decision. During that time our phone calls were not returned upon calling the phone would ring 14 times with no answer, we had to show them ourselves what the mistake was. Cons: customer service, time required, parking more
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