we went to see a movie and they had problems with the projector (understandable and forgivable). The staff at Pac Place failed to inform us for 15 minutes while we remained there waiting...then it started in the middle of the film. After a chorus of boos from the audience the film stopped again.
The remedy they provided was to restart the movie from the very beginning with trailers and all - now an hour into the film we hadn't seen but 5 seconds. No manager, no service, no explanation. We will never go there again to see a movie
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