Jaw-dropping incivility, I was speechless. We had a friend drop in to join a four person group at Sunday brunch. Because there's a line on Sundays, she told the manager she was just saying hi, she wasn't cutting in line by ordering anything. She asked for only a glass of water, and the waitress refused, to her face, twice. Ten minutes later the manager relented and dropped off a glass of water with an upturned nose. Against my better judgment, we left a tip. I'm still astonished. I thought diva-like tantrums were confined to Hollywood, this was just insulting. Not going back.
                        
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