We visited Ruth's Chris in Cary some months back and were very displeased with the quality of the steak, a filet which we had to send back once for proper cooking and then once it was returned, I found the steak, which was supposed to be a prime filet to be more like an end cut. When we spoke with management about this problem, we received a minimal apology and even worse after making a call and writing a letter received no response. We have lived in other metropolitan areas, including Kansas City, and know the quality of good beef. What a disappointment.....
more