We went to Serendipity on Labor Day and it was packed so we had to wait. I did not have a problem with this what I had a problem with was the horrible attitude from the staff at the hostess station. There were four or five different people working the station and everyone was more obnoxious than the next. I understand that this place is popular but it was apparent that they did not care if you stayed or not. We did stay and the desserts were to die for. I recommend the frozen hot chocolate, but big enough to share. Great for kids, but make reservations well in advance!
Pros: Great Dessert
Cons: Slow Service, Crowded, Terrible Hostess Staf
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