As I have never been to Seattle, I wanted my first visit to be memorable. Unfortunately, it was, but, for all the wrong reasons. The few people I spoke with at the front desk were rude and not at all accommodating. There were very high charges on my bill for requests from housekeeping. As a newcomer to the city, I inquired with the concierge about day trips, spas and restaurants and he was clueless. Furthermore, the format of the rooms is very odd. One has to walk around to the other side of the room to use the bathroom. The 2 bedroom suite has one room behind the other which was very bizarre. I really wished I could have reported a much better review, and most importantly, I wished my stay was more pleasant and the staff far more accommodating.
Pros: good location
Cons: rude staff, odd room layout, unknowledgeable conci
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