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Great Food! Bad Customer Service... - Review by citysearch c | Thien Hong

Thien Hong

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Great Food! Bad Customer Service... 8/6/2002

The food is GREAT! In fact, some of the best (especially the pepper salted shrimp and pepper salted squid). However, the customer service is a 4/10 or 3/10. The gentleman who seats you never smiles, and the older waitress is obnoxiously loud and rude, not to mention the fact that they always fail to refill your drinks (unlike Pho Hung, where they will attentively refill your drinks without you asking them to). The waitress is never around when you need her. Don't forget, NOT ENOUGH PARKING. Other than that, food is GREAT! Pros: GOOD FOOD, Lots of Variety, Rich Flavors Cons: Bad Customer Service, NO PARKING more
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