i went to emmy's spaghetti shack several times when it first opened and found it to be quite quaint. the staff was friendly and the spaghetti was fabulous for the price. i hadn't gone in awhile, and now i've been back twice in the past month, and was really disappointed both times. the staff was snotty at best, and downright rude very often. we waited about 20 minutes for a table, were seated (by a hostess), and then a server yelled at us that the table was reserved. the next time i went there a random $10 was charged to our bill, and when i asked about it the server laughed and crossed it off without saying anything... unfortunately i am no longer rooting for the success of emmy's spaghetti shack
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