As a newbie to road biking, I wasn't even sure what to look at and compare as I was trying different bikes. Unlike most stores that just hand you a bike to test ride around the parking lot, John at Franklin Street Cycles took the time to answer all my questions, adjust each bike before my test ride, suggest a good route, and most importantly, told me what to look & feel for as I rode. When shopping for a bike, its as important to find a store with staff that you feel comfortable working with as it is to find a bike that's fun to ride. Franklin Street Cycles gets high marks in both categories.
Pros: Customer Service, Friendly
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