i've had great pizza and i've had bad pizza. it depends on when you go. if you go late at night, don't get it by the slice or order a fresh pizza. lunch time is the best time to go as it's pretty fresh. i've never had a bad full pizza there and it's very authentic to ny style pizza.
the service is great, i've never had a bad experience there. i suspect those that did might have deserved it. the ambiance is pretty good too. not necessarily a romantic place but a good place to hang out with friends and eat some pie.
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