it's a nice room, (at least the front part is), but don't expect any charm from the staff. The fact that you are a paying customer doesn't seem to matter to these people. Service is inattentive, staff treat you like YOU are the problem, and are not particularly friendly. - it's a bit of a tourist trap for SoHo shoppers and tourists who confuse 'old' with 'real New York'. if you want 'real', try one of the places in the East Village or Alphabet City. staff seem to appreciate your business over there.
Pros: Nice Room, good location
Cons: staff, rude waitresses, Surly bar staff
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