I've been here a few times for business lunches, and we've always been seated promptly. However, true to what the other reviews state, the waitstaff is sometimes negligent once you've been seated. I've also found the experience to be too ""relaxed"" (read: slow) to be a successful lunch hour trip, so it's reserved for special occasions. The price also limits the experience to special occasions, unless you are one of the patrons parking your Jag or Mercedes out front. Food? I've always enjoyed the ""authentic"" chips and salsa, and the Cuban sandwich is wonderful. The outdoor patio is a treat.
Pros: Beautifully decorated, Good chips & salsa
Cons: expensive, slow service
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