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They don't care about customers. - Review by citysearch c | The Cheesecake Factory

The Cheesecake Factory

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They don't care about customers. 10/29/2002

14 of us were celebrating a couple of birthdays. We drove over to put our name in. They told us to please come back 1 hour earlier than we'd planned, because otherwise our table would be given away. We cut our party short at home, came an hour earlier, and they had us stand around in the lobby for 45 minutes (having obviously never even attempted to get us a table). Then our table was only big enough for 12, so it took another 10 minutes to fix that. The server was mostly non-existent. They were not apologetic at all. The food's great, but we'll never be back. Cons: No reservations, Bad service more
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