well im sorry to hear that other person had a bad experience. any place in dfw around lunch can be busy. the reason places wont seat until your party is there is because they cant waste table space if youre just sitting around. i would be ticked if i walked into a place to get lunch, and most of us dont have more than an hour, and saw ppl sitting around at half full tables waiting on people to arrive. this place is an old fast food joint and there are not many tables! even pei wei does that. if you cant get all your lunch buddies there at once, go for dinner because its great. they dont waste your time- they are fast to get your food out at both dinner and lunch, so be courteous and dont waste thier time and space. every time ive ever been there the owner has been there too, a nice older guy. he greets you with free tamales and chips and bean soup. more if hes never seen you, because he knows his regulars. the prices are cheap, the food is excellent, and the service has always been great for me. ive never had to wait long for anything including to sit down. ask the owner about the tornado, he has a cool story about how it jumped over his building and went across the street.