The gentleman from Friendly Plumber did a great job for me. He was very professional, diagnosed my sewer problem quickly and then fixed it quickly as well.
Yes, the "Friendly" experience was not an inexpensive one. However, I think he realized as much and did not try to weasel me out of my money either. The project was well detailed in writing so I knew exactly what I was being charged, and the exact terms of the transaction. I liked the guarantee on all the work done and that I had no obligation to proceed with the job in the first place just because he looked at our sewer main.
Throughout the project, the plumber and the office support I received have been highly professional, which was impressive for such small, local operation.
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