I invited Russ to come over last summer and do the sales pitch to me and my wife here on Whidbey Island and he was thorough and very knowledgable. The windows were exactly what they said and have saved us a lot in heating. We heat with firewood and this has been a very cold winter. We are using less than half of our wood this season. I just noticed a leak in one of our windows and put in a claim today. I will see how attentive the company is in the next few days. I may write again on this blog.
Joe
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