Good: Tire-rotation is free (or should I say part of the package) with any oil-change package. They also have multipoint inspection and can inspect your breaks (again part of package).. Bad: They try to nickel and dime you. They would not honor competitors coupon for a $21.99 oil change. We ended up finding a $10 off coupon later that day and got it for $19.99. Don't buy their Struts.. Improvements: 1) Better customer service.
2) Lower prices
a) Strut replacement price was higher than dealers price!
b) wanted $79.99 for brake flush, competitor only wanted $35.
3) Customers are not $-signs!.
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