I have been a customer here since the early 90s when they were on E. MAIN. At that time, what the other review says is true. SINCE then, with the daughters taking more of a role, they have had jewelery that is only of the best and highest quality, often having trunk shows of internationally recongnized designers (Neissing, Lapponia, Maseria, Ernesto Moreira) as well as American designers A. Jaffe etc. Their in-house designer, Jodi Johnson, is without peer. I shop here exclusively now and so should you!