If you want someone to steal your money and not show any empathy when they do and then not help you whatsoever, then you definitely want to go with Active Appliances. One month without working appliances and all they have to say is, 'we're sorry, it happens all the time'. Then they order the wrong part and continue to say, 'it happens all the time' even though the recorded message says they get it right the first time. And their customer service has no empathy or caring whatsoever to the fact you're trying to feed your children out of a ice cooler with rapidly spoiling food. They could not care less and they very much act like it.
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