Unfortunately I can’t provide an account of the company outside of the salesman’s visit, but I hope the company will follow-up on this event. I don’t want to embarrass anyone directly so I will not use names, however the salesman who came to our house to give us an estimate on a central air install was either sick or had some type of lung issue. I blame myself for not asking him to leave after the coughing and hacking started shortly after we sat down in my living room. At the same time the more he coughed and hacked the less he made any attempt to cover his mouth even as my wife and I started to move further and further away from him. On top of this the presentation/visit took almost 3 hours total and it was almost 2 1/2 hours before we got any idea of pricing. By the time we received a price we had already moved across the room away from the salesman and our air purifier system was on high (as it automatically senses air quality in the room). I really am at a loss understanding why we didn’t ask him to leave or why he came to our house in that condition in the first place. We can only hope it was not a strain of the flu that he was carrying that we may now suffer with. Wish I had something to offer about the company’s actual work, but this is what I have to share for now.
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