Ever since Newtown Medical Group merged into Holland medical associates the staff is rude and uncooperative. I called one day to make an appointment and the receptionist was so rude and unhelpful I chose to go to urgent care rather than make an appointment with them. A few months later I tried again, this time with a much more important issue and I was told that I couldn't get an appointment for a month out even though I explained that I had issues to discuss that couldn't wait. When they refused to give me an appointment any earlier I suggested I may have to find another doctor and the rude receptionist said okay and hung up on me. I was looking for help with an urgent issue and was left without any options except to find another doctor. Rather than write a bad review as I'm doing now I decided to try to resolve things by speaking to the office manager but unfortunately she did not take the time to call me back. I've been with this office for about 8 years and I'm shocked and upset that at this stage I have to find another doctor because of the rudeness and unkindness of the office staff over an issue that would have been easily resolved had anyone cared to help me.
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