Crain replaced two 50 gallon hot water heaters with a tankless water heater. Ted was the primary installer. There was a defective part in the new heater which caused some issues but Ted stuck with the installation, multiple trips, to ultimately find the problem and resolve it.. Ted did an excellent job in resolving the issue and kept us up to date through out the whole process. Crain supported him and us until the issue was resolved. Now we are not constantly heating 100 gallons of water and have a lot more room now that the two old water heaters are gone. Thumbs up to Ted and Crain.
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