Cole was the Technician Rainaldi sent to my home after I made an appointment relating to a clogged shower in my home.
He took the time to explain in a very detailed manner what he would do before hand. During the work he was very careful, efficient and fast. Afterwards he explained what the problem had been and how to prevent it in the future.
Cole besides an excellent plumber has outstanding customer service skills. Rainaldi truly has a great professional in Cole. I hope he is recognized for his hard work and commitment.
Luis Alberto Febres
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