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Sticker shock - Review by Guest | Lux Salon

Lux Salon

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Sticker shock 4/3/2019

Visted the salon three times. Very nice hair stylists but front desk has to let customer know exact cost for services. Ex. Eyebrow color 18.00 extra. Was not mentioned until I asked. Rinse with highlights an extra 35.00. Was not mentioned. The way it's presented felt like I was just having an extra rinse. This was in addition to root touch up, Cut and highlights. Almost $ 300.00 with tip included. I try to tip according to amount of service. My fault for not asking specific breakdown. Checking out and asked about high cost. Four employees and person who was at computer discussing the fee also felt intimidating. more
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