I have been a flute teacher/music teacher/musician for over 25 years. Do NOT use Cincinnati Fluteworks. I would give a negative rating if possible. 21 years ago I sent in my flute to be overhauled. It was great BUT I tried to use a few years ago and terrible experience!! I sent in my husband’s flute, my flute & my piccolo the beginning of the 2nd school semester (Jan/Feb) thinking it would be slower season & I would get back in time for Easter season. Pat North PROMISED a few weeks for at least the first flute. After many calls, excuses (that changed every time I talked with her) & months later I needed my piccolo before July 4. Still no flutes or piccolo. Had to BUY another piccolo for July 4 performance. After another very serious call & suggestion I should take legal actions, I told her to give back my instruments. I had paid in full. Finally got instruments after July 4! Just found out by another technician last week (March 2019) that she just put the flute together and didn’t really do the (pads) job correctly. Maybe she does a good job face to face (locally) but terrible if you have to ship to her. Do not use this place! I also suggest if you do use, keep track & use legal action if she doesn’t follow through!
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