We called late this afternoon with a hot water tank problem. The dispatcher said someone would be here within 60 minutes. She e-mailed me a picture of the technician so I would know who he was when he came to the door. He introduced himself (Cole C) and was extremely courteous and professional. He explained to me what had happened and what he would have to do to repair it. I would recommend this company and technician to anyone. I was very pleased with their service.
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