Jesse, my service man, was prompt, polite and straight forward. As a women, people often try to put one over on you. Jesse had no problem answering all of my questions (and there were lots), he gave me several options to resolve my water heater issue. Prior to his visit, I researched my issue and at no point did I feel like he was dishonest or leading me astray. In order to save time, he even had someone drive out to my house with needed parts. Since he was here on NYE, that was greatly appreciated since there was no major delay in service. I would recommend to friends and will call if any other home issues arise.
more