Let me tell you that this organization is awful! I have rented from Laura Sagen's property management company for a number of years and until now I have held my tongue about their horrible service and total disregard for my family's health and safety. But that is over and I want to tell you all about my experience so that you can save yourself the hassle of dealing with such a disreputable organization as Laura Sagen's property management company.
A number of years ago the plumbing started leaking in my bathrooms and aside from getting several free estimates she has done little to rectify the situation. After about 6 years she finally got a new faucet installed. Of course it was leaking from day 1 and there is still all sorts of trim molding left uninstalled. Basically she tells me that its not and emergency and that the home owner doesn't want to spend any money on getting the problem fixed.
Very early on the asbestos floor tiles started cracking and popping up off the floor. I even provided her with a bid from a flooring contractor to get the job done when it was a small problem that could have been fixed for cheap. Now the floor is 75% missing and still no repair. I guess that Laura Sagen doesn't care about the health of my family.
At one point she told me that the property management company contracted an annual furnace inspection. this has happened 1 in 6 years.
When my stairs were broken and dangerous to use she hired her regular handyman. Based on his level of skill I would guess that he is not a licensed, bonded or insured contractor.
My garage door malfunctioned and was stuck in the open position for 2 days. I finally paid out of pocket for the repair after Laura Sagen assured me that I would be reimbursed. Well, that was a couple of months ago and still no payback. Now dear reader I'm not saying that Laura Sagen is a liar, I'm saying that what she said she would do she never did and doesn't seem like she is working to hard get pay me back for fixing the door.
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