Nearly 2 weeks go your team installed an Aprilaire model 800 humidifier, air filter, UV light system and thermostat. The humidifier has never worked at all and has not raised our home's humidity at all. Justin Butler will return tomorrow to replace it and/or fix it. I am cautiously hopeful. Your company has been attentive to this problem and your employees work hard and are, no doubt, well intentioned. But I still have a home humidification system which does not work at all!!! My rating at present is 1
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