John B. did a fabulous job identifying and solving our plumbing issues. He was courteous and professional when speaking with us about the problem and what was needed to do to solve it. In order to solve our problem he had to dig down 7 ft in one place to fix a crushed pipe and reconnect to the city line and installed a clean out. This project took him a day and a half working in the cold. When he was finished and trying to go home, I ask him if he could cut the clean out pipe a little closer to the ground and he was happy to do it. He told us he wanted us happy with his work before he left. We were very satisfied and will call him back if we ever have any more issues. I did think the price was high which wasn't any bad reflection on the great work he did. I rate John with 5 stars but the price 4 stars
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