For the Webster family, James is a vital part of our comfort. Today he solved a cooling problem by being most diligent and good at his job. This is the second time he has solved difficult problems with our new system. In December when the system was ten days old, he found a sagging condensate line and repaired it, thus allowing us to have heat. James has been an asset for us and a joy to have in our home. Signed, James Webster
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