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Mr. Know It All - Review by Guest | Lee's Air Conditioning, Heating And Building Performance

Lee's Air Conditioning, Heating And Building Performance

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Mr. Know It All 7/21/2017

Was not happy with the plumber that was sent to our home, all the while he was in our home was talk about how he was having a really bad month, his wife & problems that where to personal to be speaking about & that our family MUST replace THOUSANDS upon THOUSANDS of dollars worth of work. Trying to sell me a Tankless Water Heater that I'm not interested in, stating that our current water heater is a very cheap brand. He even gave us his personal cellular number to call him to come out after hours to bring & install water heater for less the estimated cost of his employer; plus he can give us a bid on the work needed under what his employer quoted. I'm not sure if this is a joke or if he's for real...it's not normal that someone would try to undersell an employer. The name of the plumber was Jesse M. Of Lee's Air more
Owner response
Owner response 8/15/2017
Thank you for sharing your honest feedback about your recent experience with Lee's. This type of behavior is not tolerated in our company. I know it doesn't fix the experience you have already had, but I can let you know that this person is no longer a part of the Lee's team. Should the opportunity arise in the future, we hope Lee's would be able to satisfy your AC or plumbing needs. Thank you again.
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