I would highly discourage anyone from joining Golds Gym. In the year I have been going to the location in Harrisburg NC, I have had 4 different personal trainers, and have seen 3 PT managers come and go. I finally decided to terminate my membership and PT sessions with them back in February '17. I had to do this in 2 phases: first, I had to mail a CERTIFIED letter to Golds Gym, listing my reasons for leaving (not really their business) and a $50 check for early cancellation (I had been a member for 2 yrs at this point but had somehow signed a 3yr contract); second, I had to cancel my PT sessions in person with the manager at the Harrisburg location, which I did. Golds Gym then withdrew the amount for my PT ($100) in March '17. I contacted the manager and was told that the 30day notice of cancellation hadn't occurred yet so that is way it was drafted; it had been 15 days post cancellation. OK... Whatever. THEN in April, I had another withdrawal for PT, another $100... for the past 3wks I have been unsuccessfully fighting this wrongful withdrawal, calling both the gym and manager (a new one now, Chris), and Golds Gym customer care with little to no effort on their part to correct this problem. I have left countless messages, called I-don't-know how many times, emailed them on several occasions and have sent screenshots of my banking accounts showing the withdrawals. I am lucky if the manager decides to return my calls once a week. Nobody from higher up in Customer Care or higher management has bothered to return my requests for a refund. I was trying to be patient, but after 3wks of getting jerked around, it becomes frustrating. Please, please, PLEASE do not join Golds Gym, they do not put their clients first, they have a high turnover of employees (which makes me think they don't put their employees first, either), and their equipment is routinely "out of service." There are so many other options for physical fitness, I would strongly recommend that anyone and everyone seek to take their business and money elsewhe
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