Absolutely horrible. The owner, is as unprofessional as they come. Jag key breaks and the car is stranded on MacDill AFB. Called these guys and they agree to come on base the next day to fix the key and reprogram it. They knew it was on base and agreed to come help us. The first quote was $200 but the next day it was $250. The "dispatcher" then warns us that "Robert" would be the technician and that he has little patience. Basically warning us he is a jerk. And Robert is the owner of the company. It was agreed to meet at the Visitor's Center and my wife would get into his van and show her ID at the gate which is usually good enough. But apparently commercial vehicles have to go to the visitor center and Robert was directed to the Visitor Center. He lost his ever loving mind. Starting ranting and raving about how he didn't have time for this, he makes too much money, he makes $1000 a day, and using profanity every other word in front of the her. He refuses to take my wife back to the Visitor Center so she can at least get to the car she used to get there so she had to get out at the main gate and walk back to the visitor center. He is lucky this was not me he did this too. He is a compete jerk and unprofessional buffoon. DO NOT LET THIS JERK ANYWHERE NEAR YOU.
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