JavaScript is not enabled.
Read BBB Complaints - Review by Guest | Land Company

Land Company

Read BBB Complaints 3/31/2017

I was considering Insight Homes until I came across complaints lodged by customers or potential customers with the Better Business Bureau. On one complaint, Insight refused to return a 5000 deposit from a customer on a potential lot after not disclosing to them that a gringing station for the community was going to partially sit on four lots. The depositor was one of the lots. The other complaint regarding roof caps blowing off and Insight not addressing it is very disturbing. While they claim to build a better home perhaps they should build better customer relations. The BBB complaints were all relatively recent, from 2014 through 2016. There are also a number of complaints on line that tell me that these problems are not isolated incidents. more
Reply | Report abuse |
Owner response
Owner response 6/15/2017
Insight Homes is one of the largest builders in the nation. Currently, we are in the top 200 out of approximately 36,000 home builders. In turn, we sell to a very large number of customers compared to other area builders. As any business will tell you, a small % of customers are unreasonable and can never be pleased. We are happy to report that we are able to satisfy many of this "difficult to please group", however that still leaves a customer here or there that would be considered unreasonable and unsatisfiable. We are a BBB accredited entity and are proud of our BBB "A" rating.
Top 10 in Rehoboth Beach - Restaurants, Construction & Repair, Salons and Spas, Hotels and B&Bs