Ben was friendly and clearly described what work needed to be done. He came out the first time to fix (replace) a large leak in some old metal drain pipes (under the house) for our kitchen sink, on of Jan. 4th, 2017. He explained our options thoroughly; since we also had old pipe under the sink that needed replacing as well, but it was left up to us. Since he did such a good job the first time we were happy to see him come back out when we had another minor problem on Feb. 29th, 2017 and called Lee’s. I would ask for him by name if I have any future pluming problems.