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Water Well Problem - Review by Guest | G.F. Bowman, Inc. Plumbing, Heating, Air Conditioning

G.F. Bowman, Inc. Plumbing, Heating, Air Conditioning

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Water Well Problem 2/24/2017

Over a three day weekend (of course), we experienced a loss of water pressure. We called G.F. Bowman who has been our HVAC and plumbing company for many years. As usual, in very short order, Preston was at our door to investigate the problem. Before too long, he was able to determine that we had an underground leak between the well casing and the house. I dug down near the casing & found a cracked coupling between the pitless adapter and the water line leading to the house. On Monday, Rob Redmond came to assess the problem. We determined the best solution was to have a technician attempt to replace the cracked coupling by digging the hole a bit larger. The following day at 7:15am, Dennis K. showed up and immediately went to work. Within a couple of hours, he had a new coupling installed and we were ready to test the fix. Dennis's fix worked perfectly but unfortunately, the well pump would not build up enough pressure to "kick off" so after 30 years, it was time for a new pump. Dennis needed parts and assistance to replace the pump and soon, Jake K. showed up with the necessary parts. For the next five hours or so, Dennis and Jake did an outstanding job of replacing the pump and all the necessary wiring, water pipe and other ancillary parts. By the end of a pretty long day, everything was up and running. Once again, we are very pleased with G.F. Bowman's response time and professional workmanship. Special thanks to Rob Redmond, Dennis Kreiser, Preston Fergus, Jake K. and the ladies in the office who made all this come together. We definitely recommend G.F. Bowman as an outstanding, customer oriented and professional company. more
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