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overcharged but pursuing legal action - Review by Guest | WALDRON HEATING COOLING & ELEC



overcharged but pursuing legal action 2/9/2017

My mom was in a nursing home under hospice care and I was unable to schedule an electrician as I needed to attend to her. She has since passed away.(Jan. 1, 2017) I had only partial power for 5 days. My power company restore some power but told me that a corroded bolt at the meter needed to be replaced. I called Waldron electric on Jan. 22, 2016 and explained the problem to Mr. Waldron. He said it sounded like a big job and would take about a week at a cost of between $6,000 and $8,000. He arrived at about 5:30 p.m. and without looking at the problem asked for my credit card, went to his truck and put $8,000 on my card. No contract was signed as he told me he didn't have the paperwork in his truck. He was still working when I went to bed about 8:30. I noticed my power was restored shortly thereafter as the lights and TV came on. I thought I had really dodged a big expense! Mr. Waldron told me the following day that he was here until 1 a.m. I have to take him at his word as I was asleep. He returned a few days later to attach a wire and replace the meter cover. I checked my credit card and $8,000 was still on it. On Dec. 30, 2016 I was mailed via certified letter a contract for me to sign and initial. I was also to note that this was only a temporary fix and for another $5,000 he could complete the job. I did not sign. Mr. Waldron had been to my home twice before, once to upgrade a breaker box and another to locate a short in an outside plug. I did not use his company either time. These were completed by another company. My home had an addition put on about 13 years ago. At that time all the electric was upgraded to commercial and is state of the art. Another electric company estimated his temporary work completed during off hours to be about $860 and $80 for the bolt that was replaced. They completed his $5,000 for $1,600. He has been investigated by the attorney general's office, had an article in the Post Gazette about overcharging, and had consumer news reporters investigate his tactics. more
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